12/17/2012

How to Cancel a ClickBank Product

ClickBank allows you to purchase products such as e-books from a variety of sellers. Most of those products, unless otherwise stated by the seller, offer a 30- to 60-day money back guarantee. Reasons for returning an item range from "Not as described" to "Not enough content." You may buy a product on a topic you're passionate about, hoping to learn something new, but return it when you discover the product simply regurgitated old information. To return an item and request a refund, you must contact ClickBank within 60 days of your purchase.

Instructions
1
Log in to ClickBank using your username and eight-digit passcode. Click on the "Reporting" Tab at the top of your user dashboard and then on the "Transactions" link underneath it.

2
Look through your recent purchases to find the one you want to return.

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3
Open the email account you use for your ClickBank purchases, and open your email receipt. Scroll down through the email to where it says "Returns," and click on the link provided. This will open a new page on ClickBank.

4
Choose your reason for making a return from the list of choices, and write the details in the content box provided.

5
Wait for a response from ClickBank, which generally takes 24 to 48 hours. Allow up to seven business days for your refund to be credited to your PayPal account before contacting the vendor for technical support.

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Tips & Warnings
Note that if you lost your email, you can also contact ClickBank by emailing the company at "refunds@clickbank.com." Keep in mind that ClickBank has moved away from checking this email on a regular basis, so you'd be better off using the link in your email receipt or opening a support ticket by clicking on the "Order Help" link at the top of ClickBank's website.

If it's been more than 60 days since you purchased an item on ClickBank, you must contact the vendor directly. Explain the situation and see if you can agree on a refund. ClickBank can't help with an older return unless it's a recurring monthly charge. For a monthly charge, ClickBank will refund the last or current month's charge to your account.

Read more: How to Cancel a ClickBank Product | eHow.com http://www.ehow.com/how_8650452_cancel-clickbank-product.html#ixzz2FMs5eBFL
 

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